Privacy Policy

Effective Date: 03-01-2026

The Mysuru and Chamarajanagar District Co-Operative Central Bank also called as MCDCC Bank (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “your”) who visit and use our website https://mcdcc.bank.in (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules, and relevant RBI guidelines..

Information We Collect

a) Personal Information
We may collect personal information that you voluntarily provide through the Website, including but not limited to:

Name, Address, Email address, Phone number, Customer ID or account-related references (where applicable)

Any other information submitted through forms, queries, or service requests.

b) Non-Personal Information

We may automatically collect certain non-personal information when you visit the Website, such as:

IP address, Browser type and version, Operating system, Date and time of visit, Pages visited and links accessed.

Purpose of Collection and Use

The information collected is used for the following purposes:

To provide and improve our banking information and online services.

To respond to inquiries, requests, or complaints.

To verify user identity where required.

To maintain Website security and prevent fraud.

To comply with legal, regulatory, and RBI requirements.

For internal record keeping and audit purposes.

Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to enhance user experience, analyze Website traffic, and improve functionality. Cookies do not collect personally identifiable information unless you choose to provide it.

You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

Disclosure of Information

We do not sell or rent your personal information. Information may be disclosed only in the following circumstances:

> To regulatory or statutory authorities, including RBI or government agencies, as required by law.
> To service providers or vendors who assist in Website operation, subject to confidentiality obligations.
>When required to protect the rights, property, or safety of the Bank, its customers, or the public.

Data Security

We implement reasonable security practices and procedures to protect your information from unauthorized access, misuse, loss, or alteration. This includes administrative, technical, and physical safeguards.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Links to Third-Party Websites

The Website may contain links to external websites. We are not responsible for the privacy practices, content, or security of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing any information.

User Rights and Choices

You may:

Request access to your personal information held by us.

Request correction or updating of inaccurate information.

Withdraw consent where applicable, subject to legal or regulatory requirements.

Requests may be made by contacting us using the details provided below.

Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law, regulation, or internal policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the Website constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.